T&C

 

Making A Purchase
  • Simply click on the product that you wish to purchase and Click 'Add to Cart'. After adding all the items, Click the 'Cart' Logo on top right corner and proceed to 'Checkout'. Fill in your details accurately so we can contact you. Submit the form and take note on the Thank You Page.
    Check your email inbox for payment details.

 

Delivery
  • Once the payment had been confirmed, we will ship your items in 48 hours. It takes 3-7 working days to reach your doorstep. 

 

Warranty
  • All saxophone from The Saxophone Store enjoys 1 + 1 Warranty. All saxophone are fully warranty for 1st year (Free of charge) and enjoy 1 year extended FREE SERVICE (charges may apply if require parts replacement).

Booking
  • We require a minimum 30% deposit to secure a booking. This is to ensure we can make the appropriate arrangements with available stock. All deposits are NON-REFUNDABLE. The buyer may change the booking item to other available items subject to availability.

Return Policy
  • Goods sold are not refundable. 
  • Defect or damaged items must be returned within 7 days of purchase. Items must be unused. We will then exchange the defective or damaged items depending on the stock available.
 
Pre-Owned Items
  • A pre-owned item is an item that has been used previously. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. 
  • By purchasing, the buyer agrees ALL GOODS ARE PURCHASED BY THE PURCHASER "AS IS" AND "WITH ALL FAULTS", AND SELLER MAKES NO REPRESENTATION OR WARRANTY, EXPRESS, OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES FOR A PARTICULAR PURPOSE OR ANY OTHER MATTER WITH RESPECT TO THE GOODS. 

INFORMATION

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All Rights Reserved © 2015-2021

 by The Saxophone Store Studio

The Saxophone Store HQ

No6. 4th Floor

Jalan Panggong, 

50000 Kuala Lumpur

Malaysia

 

Tel: +6 03- 2022 0912

       +6016- 262 8930
       +6017- 370 9457